All Post Offices have the ability to redeem your Express Payment Code.
On rare occasions some post offices may not be familiar with how to redeem Express Payment Codes. If you experience this problem, please let them know that in order to redeem your code they should:
- Open their ‘Horizon System’
- Select ‘Retail’
- Then select ‘Payouts’
Finally, they will select ‘Text Lotto Limited, Customer Winnings’