Why is my mobile number not recognized?


Why is my mobile number not recognized?


Sometimes, when attempting to login, members come across the following screen:




This usually means the account you are attempting to login to is now closed. 


Your account may have been closed for the following reasons:

  • You previously closed your account.
  • You requested a refund which resulted in the closure of your account. 
  • We closed your account due to irregular activity. 

Unfortunately once your account is closed it cannot be reversed. If you wish to re-register with us, you can easily do so here



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