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I have forgotten my password

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I have forgotten my password

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It is quite common (and easy) to forget passwords. This is why we make it very straightforward for our members to request a password reset link if they need it. 

 

You can reset your password in a few easy steps.

 

  • The first step is to click on the ‘FORGOT’ option on the login screen. 

 

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  • Once you do that you will be prompted to enter your number.

 

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Once you enter your mobile number, you will receive a confirmation on the screen and your reset password link should arrive via SMS within 5 minutes, although it usually arrives much sooner. 

 

Once you reset your password, you will be able to log in and use the service as normal. Enjoy!

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